City Utilities
The City provides water service 24 hours a day, currently supplying nearly 2 million gallons per day of high quality drinking water to more than 5,800 homes and businesses. The Utilities Program within the Administrative Service Department is committed to providing timely and accurate billings, collecting payments fairly and equitably, and meeting customer needs for information for service, information and occasional leniency during hard times. 

Solid Waste Services
Through a contract with the City, Waste Management Northwest (425-481-1100 or 800-592-9995) provides solid waste pickup and recycling services in Mountlake Terrace. Solid waste pickup service is mandated by ordinance in order to avoid the accumulation of debris on property. Garbage and recycling are collected on all weekday holidays except Thanksgiving (4th Thursday in Nov), Dec 25, and Jan 1.
http://www.wmnorthwest.com/mountlaketerrace/index.html

Waste Management Residential Solid Waste Rates — Effective 10/01/08

Utility Financial Assistance
If you are in need of financial assistance to reduce utility fees or to cover the cost of solid waste collection, you may apply for the City's Senior Discount and Solid Waste Exemption Programs. Click here for qualification information and an application form.

Utility Billing
Payments

2012 Single Family Rates (Bi-Monthly) and Fees

Rates	Base Rate	Usage Charge per 100 Cubic Feet
WATER	$16.26	$2.59
SEWER	$35.52	$2.47
STORM WATER	$18.16	No Usage Charge
Fees
LATE FEES	10% of past due amount	Service termination approximately 17 days later if still unpaid
RETURNED CHECK	$25.00	Possible disconnection without notice
SERVICE TERMINATION	$50.00	Additional fees after hours
SELF TURN ON	$200.00	Water meters are the property of the City of Mountlake Terrace

Payment Arrangements

Payment arrangements, which will not eliminate late fees, may be made with an email request to Utility Billing, in person at City Hall, or by phone. Please include your account number in the subject line of your email.

Change or Cancel Service

If you wish to close an account contact Utility Billing. If selling, please have the name of the escrow company ready when you call. Estimated final bills are based on past usage and will not be adjusted for under or over payment. WEBCHECK UTILITY LEIN SERVICE Washington state law requires title and escrow companies to contact cities and other local governments about utility liens when a property is sold. As a utility service provider, the City of Mountlake Terrace contracts with the Webcheck Canopy, Inc. service. Don't give out your credit card number. Our customer service representatives will never ask for your credit card number. If someone calls, saying they are with Utilities and asks for your credit card number, it's a fraud. Report it by calling 911.

Snohomish County Southwest Recycling & Transfer Station
21311 61st Place W, Mountlake Terrace, WA 98043
Monday-Friday: 7am – 5pm
Saturday & Sunday: 8am – 4pm

Recycling Area Hours:
Monday-Friday: 10am – 5pm
Saturday & Sunday: 8am – 4pm

For more information call Snohomish County at (425) 388-3425, or visit www1.co.snohomish.wa.us/Departments/Public_Works/Divisions/SolidWaste/Facilities/.

Contact Information
City Utilities: Utilities Department (425) 744-6214, fax (425) 775-0420
utilitybilling@ci.mlt.wa.us.

Solid Waste Services: Waste Management Northwest (425) 481-1100 or (800) 592-9995
www.wmnorthwest.com

Utility Links

• Online Utility Payments
• Online Utility Account Inquiry
• Puget Sound Energy - Gas
• Snohomish County Public Utilities District (PUD) - Electric
• Waste Management - Garbage/Recycling